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Eagle House Surgery291 High StreetPonders End, Enfield, EN3 4DNTel: 020 8805 8611
Eagle House Surgery is following guidance to try and contain/minimise the spread of COVID-19.
For safety of patients, staff and families we are only booking appointments for urgent clinical requirements. Telephone appointments will be used for all other requirements. You will be notified when the status has changed, and EHS is confident that the environment is safe to do so.
If you have a communication requirement and would like us to arrange an interpreter or a British sign language interpreter for you, please send us a request by using the e-Consult on our home page. We will then arrange this service for you.
For the latest Covid-19 advice please visit www.nhs.uk. If you think you may have Covid-19, please do not go to a GP surgery, pharmacy or hospital. Use the NHS 111 online service at https://111.nhs.uk/covid-19 to find out what to do next.
Registration times for new patients are:
11am - 1.30pm
1.30 pm - 3.30 pm
3.30 pm - 5.30pm
All eligible patients may register at the times listed above please provide proof of address/ID when registering. We will ask you to complete a form and book an appointment for a new patient screening. After you have had your new patient screening you can make an appointment with a GP of your choice
We can arrange interpreters providing British Sign Language, Lip-Reading and Touch Signing. Please could you let the receptionist know as soon as you book your appointment which service you require.
These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.
Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups. Open the leaflets in one of the following languages.
The surgery can access telephone interpreting via Language Line. Please refer to the card at the front desk and notify the receptionist upon arrival that you will need an interpreter and this will be arranged for you.
If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.
You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list temporarily and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.
Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at the surgery if you are already registered with another Enfield surgery.
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